Driver profile

Driver Profile page

This page displays detailed information about a specific driver:

  • Company associated with this driver

  • Driver's Name

  • Driver's Contact Phone Number

  • Driver's Email

  • Driver's Photo

  • Driver's Gender

  • Preferred Communication Language

  • License Type

  • License Expiry Date

  • Car Make and Model

  • Car Color

  • Car Number Plate

  • Driver's Note

  • Password

  • List of Reviews

"See All Review" section

List of Driver Reviews

In this section, all reviews left for the driver are displayed. Each time a driver completes an order, the system asks the customer to rate the trip upon its completion. This rating is assigned to the driver, while the overall rating of the taxi company is calculated based on the cumulative ratings of all its drivers. In this case, the company has an interest in ensuring that its drivers fulfill orders with high quality.

Edit Review

Edit Review

In the event a customer leaves a negative review, and the taxi company deems it disputable, it has the right to submit its rebuttal. This rebuttal is only visible to the system's administrator and is not accessible to the customer. Upon reviewing the rebuttal, the administrator decides whether to respond to the customer. If a decision is made to respond, a special separate field is available for the administrator to use. After the response, the customer will receive an email with the system administrator's comment.

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